Get Your Small Business Moving With A Virtual Receptionist

Answering Service Pricing That You Can Understand

Here at Virtual HQ we believe in making things simple for our customers. While many of our competitors have complex pricing structures we believe in keeping things straight forward and easy to understand. Let's face it, as a small business it is important that you understand what you are going to be up for in terms of monthly bills.

The pricing structure for our telephone answering service is easy to understand. If you go for the basic package then you pay a small retainer of $15 per month and then a small per call fee. For our other packages you pay a monthly fee which includes a certain number of calls and then you pay a fee for calls over and above that number of included calls. Easy!


Whatever the size of your business Virtual HQ can help


We have packages to suit all sizes of business. If you don't believe that any of our packages suit your specific business then we will be happy to custom design something that works for both of us. As a small business owner you want a degree of certainty.

Comparing pricing in the answering service industry can be difficult. It certainly isn't apples for apples. Some companies may offer a cheap up front rate however could hit you with hidden charges. Some other companies may seem relatively cheap when you sign up however the level of service may be quite poor.

The other thing to consider when comparing cost is where your calls are actually going to be answered. Many of our competitors are using cheap overseas call centres to offer cheap prices. The problem here is that you may get receptionists answering your calls who are difficult to understand or who don't understand your business.

So why should I use

  • We are fanatical about quality. We monitor the performance of every single call and have KPI's in place with our receptionists to drive quality. We aim to answer all calls within 6 rings and achieve this in more than 90% of calls.
  • We employ local American receptionists to answer American calls during business hours. We believe that American receptionists will have a better understanding of local issues that impact on local businesses.
  • We won't lock you in to a long term contract. In fact, you can cancel any time that you want. We currently have more than 5,000 customers in the USA, Europe and Australia. These customers stay with us not because they are forced to but because they get a great quality of service.
  • Our systems have been written by professionals in the phone answering industry. They can be extremely powerful in terms of what they can do however they can be intuitive to use.

When you sign up for a virtual receptionist service from Virtual HQ you can literally be operational in minutes. We allocate you a phone number, agree a greeting that will be used with your customers, give you a 7 day free trial and away you go. What could be easier.

Where are you located?


Our receptionists work out of a call centre in Phoenix however we provide services to customers throughout the USA and the world. Let us give you back the time that you need to take your business forward.


Do I need to transfer all of my calls to you?

Certainly not, you can transfer as many or as few as you want. Some customers use us for all of their incoming calls while some simply use us for overflow. You could use us during busy periods or when your regular receptionist is off sick or on vacation. It is totally up to you.


How do I get started?

You can sign up for a free 7 day trial on our sign-up page. Alternatively, you can simply ring one of our friendly customer support staff on 866-454-3599 and they can help you through the process. Let us give you back the time to build your business!


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